Find a Local Dealer or Order Online [see details]

Help Center


Ordering & Payment Information

Find a local dealer or order online?

What payment methods can I use to place my order?

How do I change or cancel my order?

How do I submit a purchase order?

Do you offer a Lowest Price Guarantee?

Shipping & Delivery

How much is shipping?

Can I expedite my shipping?

Do you ship internationally?

When can I expect to receive my order?

Will I have to sign for my package?

Care & Maintenance

Do I have to clean my tuxedo after each time I wear it?


My invitation says "Black Tie." What does that mean?

My invitation says "Black Tie Preferred." What does that mean?

What does "White Tie" mean?

Is there a "tuxedo glossary"?

Order Status

How can I track the status of my order?

Will I receive a receipt after placing my order online?


How do I return an item?

How long does it take for me to receive my refund?

How long do I have to return an item?

I already took my item to a tailor and had it altered... can I still return it?

I already wore an item to an affair, but now I don't think I want it anymore. Can I return it?

Will I be charged a restocking fee for returning or exchanging an unworn or unopened item?

How does shipping charges work with exchanges or returns?

I need to exchange an item for a different size or style. Will you send the new size/style out to me immediately or do you first wait to receive my original item before sending out the new exchanged item?

Privacy & Security

What is your privacy policy?

Is it safe and secure to submit my credit card and personal information online?

Sizing & Fit

What size should I order for my suspenders?

What is a separates size scale?

Can you do the tailoring/alterations for me prior to shipping?

Are there size charts available to assist me in selecting the correct size?